Miya Games

Privacy Policy

[Dalian Miya Game Technology Co., Ltd.]
Registered Address: No. 323, No. 1, Lixian Street, High-tech Industrial Park, Dalian City, Liaoning Province

Welcome to Floating World, a VR-based mobile application designed to offer an immersive virtual reality experience for users around the world. Developed and operated by Dalian Miya Game Technology Co., Ltd. ("we," "us," or "our"), this application aims to provide an engaging and interactive game experience in a secure and user-friendly environment.

At Dalian Miya Game Technology Co., Ltd., we are committed to respecting and protecting your privacy. This Privacy Policy outlines the types of personal information we may collect from you when using Floating World, the ways we utilize that information, and how we safeguard your data in compliance with applicable laws and industry standards.

Types of Information We Collect

When you use Floating World, we may collect the following categories of personal information:

• Account and Contact Information: Your email address, username, country, or other global geographic information to help create and manage your account.
• Product Feedback and Surveys: Details you provide when responding to surveys or sharing your thoughts on Floating World.
• Gameplay Statistics: Data such as game progress, time played, in-game events, and any issues encountered during gameplay (such as crash reports).
• Customer Support Information: Information you provide while seeking customer support, including your name, contact details, and descriptions of issues.

We will only collect information that you voluntarily provide, which is necessary for account management, customer support, or improving the user experience. Note that some features may not be fully accessible without sharing specific data.

Additionally, we automatically collect data to optimize Floating World’s performance, including:

• Device Information: VR hardware identifiers, platform type, and device events (e.g., crashes, request URLs, system activity).
• Gameplay Data: Profile information, game statistics, and play history, which may be visible to other players during multiplayer experiences.

How We Use Your Information

We use the information collected to:

• Provide and improve the Floating World app and its features.
• Personalize your experience within the game.
• Conduct product analysis and optimization for better service delivery.
• Manage our promotional and marketing efforts in alignment with user preferences.

Statistical data related to usage may also be shared with third parties for product development and security purposes; however, this data will not include personally identifiable information.

Should we wish to use your data for a purpose other than those outlined in this policy, we will seek your explicit consent before proceeding.

Public Disclosure

We will not disclose your personal information publicly unless required by law or as otherwise stated in this policy.

How We Protect Your Personal Information

We implement industry-standard security measures to protect your information, such as data encryption, employee access control, and data isolation. While we work to secure all data provided, please note that the online environment is not 100% secure, and risks may still exist.

Should you wish to update or delete your information, you may request changes through the app’s account settings. Note that due to system backup requirements, certain information (e.g., transaction records, technical support) may not be entirely erasable.

Contact Us

For inquiries related to this Privacy Policy or our data practices, please reach out to our customer support team:

• Company Name: Dalian Miya Game Technology Co., Ltd.
• Email: wangchengtian2@163.com
• Last Updated: October 29, 2024

大连妙亚游戏科技有限公司
注册地址：辽宁省大连市高新技术产业园区礼贤街1号323号

欢迎使用漂浮世界，这是一款旨在为全球用户提供沉浸式虚拟现实体验的VR应用程序。该应用由大连妙亚游戏科技有限公司（以下简称“我们”）开发并运营，致力于在一个安全、友好的环境中，为用户提供引人入胜的互动游戏体验。

在大连妙亚游戏科技有限公司，我们承诺尊重并保护您的隐私。本隐私政策将详细说明我们可能会在您使用漂浮世界时收集的个人信息类型、我们如何使用该信息以及我们如何依据适用法律和行业标准保护您的数据。

我们收集的信息类型

当您使用漂浮世界时，我们可能会收集以下类别的个人信息：

• **账户和联系信息：**您的电子邮件地址、用户名、国家或其他地理信息，用于帮助创建和管理您的账户。
• **产品反馈和调查信息：**您在调查或反馈中提供的关于漂浮世界的意见和建议。
• **游戏统计数据：**如游戏进度、游戏时长、游戏内事件及出现的问题（如崩溃报告）。
• **客户支持信息：**您在寻求客户支持时提供的信息，包括您的姓名、联系方式及问题描述。

我们仅会在您自愿提供的前提下收集相关信息，这些信息用于账户管理、客户支持或提升用户体验。请注意，在未提供特定数据的情况下，某些功能可能无法完全使用。

此外，为优化漂浮世界的性能，我们还会自动收集数据，包括：

• **设备信息：**VR硬件标识符、平台类型、设备事件（例如崩溃、请求URL、系统活动等）。
• **游戏数据：**在多人体验中收集的个人资料信息、游戏统计数据和游戏历史记录，可能会对其他玩家可见。

我们如何使用您的信息

我们将所收集的信息用于：

• 提供和改进漂浮世界应用及其功能；
• 个性化您的游戏体验；
• 进行产品分析和优化，以便更好地提供服务；
• 管理我们的推广和营销工作，符合用户偏好。

我们还可能收集与服务使用情况相关的统计信息，并与第三方共享这些统计信息，用于产品开发和安全目的。但此类数据不会包含您的身份信息。

如果我们希望将您的信息用于本政策中未规定的其他目的，将会提前获得您的明确同意。

公开披露

除非法律要求或本政策另有规定，我们不会公开披露您的个人信息。

我们如何处理和保护您的个人信息

我们采取行业标准的安全措施以保护您的信息安全，例如数据加密、员工访问控制和数据隔离。尽管我们尽最大努力保护所有提供的数据，但请注意在线环境并非百分之百安全，仍可能存在风险。

如您希望更新或删除信息，可以通过应用的账户设置提交更改请求。请注意，因系统备份要求，某些信息（如交易记录、技术支持）可能无法完全删除。

如何联系我们

若您对本隐私政策或我们的数据实践有任何疑问，请联系我们的客户支持团队：

• 公司名称： 大连妙亚游戏科技有限公司
• 电子邮箱： wangchengtian2@163.com
• 最近更新日期： 2024年10月29日